At JwealsIndia, accessible at www.jwealsindia.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our jewellery products.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
Payment Information
Payments are processed through third-party payment providers. We may receive transaction details and payment confirmation necessary to process your order. We do not intend to store complete payment card details on our own servers.
Technical Information
We may automatically collect information such as your IP address, browser type, device information, pages visited, website usage data, and cookie information.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Manage payments, refunds, returns, and exchanges.
- Send order confirmations and delivery updates.
- Respond to customer enquiries and provide support.
- Improve our website, products, and shopping experience.
- Prevent fraudulent transactions and protect our website.
- Send promotional offers and updates where permitted.
- Comply with applicable legal and regulatory obligations.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember shopping cart items, analyse website traffic, and measure advertising performance.
You can manage cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
Where applicable, we will obtain consent for cookies or tracking technologies as required by law.
4. Sharing of Information
JwealsIndia does not sell your personal information to third parties.
We may share necessary information with trusted service providers, including:
- Payment gateways for payment processing.
- Courier and logistics companies for order delivery.
- Website hosting and technical service providers.
- Analytics and advertising platforms, where used.
- Legal or regulatory authorities when required by law.
Such information is shared only as necessary for the relevant purpose and subject to applicable legal requirements.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.
When information is no longer required, we take reasonable steps to delete or anonymise it, subject to legal requirements.
7. Your Rights and Choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where applicable or opt out of promotional communications.
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing your request.
8. Marketing Communications
We may send you information about new jewellery collections, special offers, discounts, and brand updates where permitted by law.
You may opt out of promotional emails using the unsubscribe link, where available, or by contacting us directly.
Essential communications relating to your orders, payments, deliveries, and customer support may still be sent.
9. Third-Party Links
Our website may contain links to third-party websites or services. JwealsIndia is not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before sharing personal information.
10. Children’s Privacy
Our website is not intended to knowingly collect children’s personal information in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review and address the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updates will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:
Brand Name: JwealsIndia
contact: +918826584634
Email: care@jwealsindia.in
Business Address:( B 244 karnera, balaji colony, ballabgarh, faridabad 121004)
We will review and respond to privacy-related requests in accordance with applicable law.
Thank you for trusting JwealsIndia.
JwealsIndia —